Google回应Chromecast Ultra报告过热,并表示它们按设计工作

Google已派出公关人员来回应有关Chromecast Ultras过热等问题的用户报告。 不过,来自Google PR人员的回复认为,该设备会变热,但绝不会过热,尽管Stadia用户报告了这种情况,但没有任何原因导致热关机。

不久之前 我们在Stadia上报道了 users detailing their experiences with extra hot devices when using Google’s latest “tech,” and how the big corporation that is Google issued out a diversion response instead of owning up to Stadia causing problems.

Well, as of now, Google seems to be making headlines with Stadia regarding the temperature problem, and it’s not the headlines to be proud of either.

美国有线电视新闻网,其信誉与信誉一样重要。该出版物发表了一篇由Google公关人员提供的报告,该报告针对Chromecast Ultra过热的情况。

Here’s what the PR person at Google had to say about the whole ordeal:

“During normal usage, the surface of the device may get warm to the touch. This is working as designed. Using your Chromecast Ultra to stream Stadia games is very similar to using it to stream TV shows and movies.”

As for shutdowns and other strange encounters, while using Stadia, there’s no word from this PR person on how to fix such things. In the meantime, folks will have to resort to any old textbook method to clear an issue with sporadic shutdowns and overheating.

不过,在解决任何与用户相关的问题时,Google的公关人员确实提到了他们的大力支持:

“[We] will happily work with users to understand their particular experience better.”

I should note that this could mean going in circles with a Google support employee and not getting anything done, but we’ll see how this train wreck pans out.